Welcome to the "Rafea" platform. By using the website, you agree to the following terms:
Use of the Platform
The platform may only be used to book or provide crane services.
Correct and accurate information must be provided upon registration or booking.
User Responsibilities:
Customers are responsible for verifying reservation details (location, time, and type of service).
Service providers are responsible for providing the service at the agreed-upon quality and timescales.
Payment and Cancellation:
Service prices are determined by the service provider.
We must be notified of any cancellations 24 hours prior to the booking date, otherwise fees may apply.
Our Responsibilities:
Rafea is a platform for connecting customers only, and we are not a direct party to any agreement between the customer and the service provider.
We are not responsible for any damage or delay resulting from the service provided.
Privacy:
We are committed to protecting your personal data and will not share it with third parties without your permission, except in legal cases.
Amendments
We reserve the right to modify these Terms at any time, and you will be notified of such modifications through the Website.